The onset of the COVID-19 pandemic in March 2020 turned the labor market upside down. Job losses shot up and many businesses, if they were able to stay open, experienced significant drops in revenue. Today, the situation is the opposite. Businesses have experienced significant growth over the last two years and job openings currently surpass pre-pandemic levels. In fact, although the labor market started to cool in 2023, recent data from the U.S. Chamber of Commerce show that North Carolina, like so many other states, has more jobs than workers – 61 workers available for every 100 job openings.
In late November, attendees from across the eastern region of North Carolina joined the NCGrowth team in Bertie County. Attendees learned about our projects supporting businesses, communities, and local and Tribal governments including Pamlico County, Enc96radio, the Haliwa-Saponi Tribe, Town of Garysburg, and Slice 325. After lunch, the team and guests toured Indulge Aesthetics, the Cashie Treehouse Village, and the site of a developing park in Bertie County currently known “Tall Glass of Water”.
Located in Walterboro, SC, the LaTrice D. Ferguson School of Nursing Assistants (LDF CNA) has been training nursing assistants since 2016. Currently, the company's marketing is through simple social media posting and word-of-mouth; however, this is a barrier to future growth. LDF CNA engaged NCGrowth to help them develop a formal marketing campaign to reach more potential students with an interest in healthcare careers. The detailed marketing plan included market segmentation and a competitive analysis of the career opportunity.
Elaka Treats is an Indian and Middle Eastern Flavor Inspired Cardamom Infused Ice Cream. The company is owned by Shafna Shamsuddin who founded the company in 2019 in Greensboro, NC. Elaka Treats has been struggling with high manufacturing and fixed costs, such as rent and equipment. The goal and scope of the project was to revamp sales and marketing and explore other avenues to boost sales. Another pillar of the project was to help Shafna optimize her business operations given her limited storage capacity. NCGrowth analyst and UNC Kenan-Flagler MBA candidate, Yvan Koudinov, prepared a financial and operational analysis on Elaka’s sales and sale channels. Based on these insights, a strategic roadmap was developed which included hiring a new employee. Other deliverables included a sales funnel plan, actionable recommendations, industry data analytics, and a forward-looking content strategy.
Hotshots, a sauce distribution company with a selection of barbeque and hot sauces, rubs, and snacks is owned and operated by Matt and Lauren Heald. The company was established in the late 1990s by Lauren’s uncle and was later bought by the couple in 2008. Since then, they’ve acquired hot sauce brands, expanded aggressively and focused on two sale channels: wholesale and direct to consumer (DTC) sales. Hotshots Inc. revenue has been declining for a few years now, with the biggest hit coming from the discontinuation of a major restaurant chain customer during Covid-19. The goal and scope of the project with NCGrowth was to revamp sales and marketing and explore other avenues to boost sales.
Big Boys Kitchen (BBK) Catering is a catering company operated and located in the territory of Lumbee Tribe of North Carolina. The co-owner and CEO of the company, Patrick Dial, has extensive experience catering local events, church events, weddings, school events, and other private functions. The menu offering includes a variety of BBQ options with a local NC flavor. Pat asked NCGrowth to support their efforts to expand their offerings and establish an online presence. NCGrowth provided a competitive analysis and audit of BBK’s online marketing presence.
NCGrowth and the UNC System have worked to develop a strategic plan for the System and its seventeen institutions to increase their use of historically underutilized businesses in their purchasing and procurement processes.